Arizona Christian University values its students’ opinions and the experience they have while in attendance at ACU. ACU wants to provide a positive experience in which any grievances can be expressed openly and honestly. The University is committed to promptly addressing any student grievances, both academic and non-academic. Student grievances are taken seriously and will be responded to by the University in a timely manner. Prior to reporting a complaint or grievance, the University encourages the individual to attempt to resolve the issue on their own first. If the issue cannot be resolved, the University encourages individuals to submit a formal complaint.